Terms & Conditions

Introduction
Welcome to GRUNDIG (“Company,” “we,” “our,” or “us”). Before proceeding, please take a moment to carefully read these Terms of Use.

We estimate that it will take approximately 20 minutes to read thoroughly.
Please note that our Privacy Policy (available at www.grundig-auto.com/pages/privacy-policy) also applies to your use of our Services and describes how we collect, protect, and share information we obtain through your use of our website.

By using our services, you agree to these terms and our privacy policy (collectively referred to as “Agreements”). You confirm that you have read, understood, and accepted all provisions of these Agreements.

If you do not agree with any part of these Agreements or are unable to comply with them, you must refrain from using our services. However, we invite you to contact us at service@grundig-auto.com – we will do our best to address your concerns and find a suitable solution.

These terms apply universally to all visitors, users, and anyone else who accesses or uses our services.

Thank you for taking the time to review these important terms.

Communication Policy
  • By registering an account with GRUNDIG, you agree to receive the following:
  • Newsletters
  • Marketing materials
  • Promotional offers
  • Other service-related communications

You can unsubscribe at any time by:

Your subscription preferences will be updated immediately upon request.

Purchases & Payment Information
To complete a purchase through our service, you must provide the following:
  • Valid payment details (credit/debit card number and expiration date)
  • Accurate billing address
  • Correct shipping information
We process all transactions securely and may use trusted third-party payment processors to facilitate your purchase. Please ensure that all information provided is current, complete, and accurate.

For your protection:
  • We verify the authorization of the payment method.
  • All transactions are subject to fraud checks.
  • Orders may be canceled if we cannot verify the legitimacy of the transaction.

By submitting your order, you confirm that you have the legal right to use the specified payment method.

Payment Authorization & Order Processing
By making a purchase, you confirm and guarantee that:
  • You are legally authorized to use the selected payment method.
  • All information provided is accurate, current, and complete.
To process transactions, we may share your payment information with authorized third parties in accordance with our privacy policy.

Order Review & Cancellation
We reserve the right to:
  • Cancel orders due to product availability, pricing errors, or incorrect order details
  • Refuse transactions suspected of being fraudulent, unauthorized, or illegal
All orders are subject to review, and we may request additional information to confirm the validity of the transaction before processing.

Important information:
  • We may limit quantities or restrict purchases at our discretion
  • Suspicious fraudulent transactions will be reported to the relevant authorities

Promotion Policy

GRUNDIG may occasionally offer contests, sweepstakes, or other promotional activities (“Promotions”) through our Service. Please note:

  1. Additional rules apply
    Each Promotion has its own official rules, which supplement these Terms of Use

  2. Rule hierarchy
    In the event of a conflict between the promotion rules and these Terms of Use, the promotion-specific rules shall prevail.

  3. Responsible Participation
    We reserve the right to:

    • Verify the eligibility of all participants.
    • Disqualify entries that violate the promotion rules.
    • Modify or cancel promotions at our sole discretion.

For complete details, please refer to the official rules for each promotion. 

Content Ownership & Use
All content on our platform belongs to GRUNDIG or is licensed to us. You may not:
  • Copy, modify, or redistribute content
  • Use content commercially without our written permission
Any unauthorized use infringes on our intellectual property rights. Please contact us for usage inquiries.

Terms of Use
You must use our service legally and responsibly. Prohibited activities include:
  1. Illegal activities

    • Violation of laws
    • Harm or exploitation of minors
    • Sending spam/unauthorized promotions

  2. Misrepresentation

    • Impersonating others
    • Fraudulent or harmful behavior

  3. System abuse

    • Disruption of service operations
    • Use of automated scraping tools
    • Introduction of malware/viruses
    • Attempted unauthorized access

  4. Reputation damage

    • Manipulation of ratings/reviews
    • Any activity that harms GRUNDIG or other users
We reserve the right to block access in the event of violations.

Intellectual property notice
All content, features, and technology on the platform (excluding user submissions) are the property of GRUNDIG or our licensors. Protected by international copyright and trademark laws. The GRUNDIG brand may not be used without our written permission.

Copyright Protection Policy

We respect intellectual property rights. To report an infringement:

  1. Submit a claim
    Send Email to: service@grundig-auto.com
    Subject: “Copyright infringement”
    Content: Proof of ownership. Detailed description of the infringement.

  2. Notice requirements
    Includes:

    • Location of work on our platform
    • Your contact information
    • Declaration of good faith

False claims may result in damages.

See below for complete DMCA procedures for full requirements.


DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C. 512(c)(3) for further details):

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
  2. A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web address) of the location where the copyrighted work exists, or a copy of the copyrighted work.
  3. Indication of the URL or other specific location on the service where the material that you believe is infringing is located.
  4. Your address, telephone number, and email address.
  5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.
You can contact our copyright officer by email at service@grundig-auto.com.

Conditions for submitting feedback

We look forward to receiving your feedback at service@grundig-auto.com

  • Service issues
  • Suggestions for improvement
  • General comments

By submitting feedback, you agree:

  • You retain no rights to your suggestions
  • We may already be developing similar ideas
  • Feedback is not confidential
  • We may use, modify, and implement your input without restriction

This includes perpetual rights to commercial use of feedback, to the extent permitted by law.


Disclaimer for third-party links
Our service may contain links to external websites that are not operated by GRUNDIG. Please note:
  • We do not control or endorse these third-party sites.
  • We are not responsible for their content, policies, or practices.
  • Use of external links is at your own risk.
Always check the terms and conditions and privacy policies of all third-party sites you visit. GRUNDIG accepts no liability for experiences with external services.

Service Disclaimer
GRUNDIG provides all services “as is” without any warranties. By using our services, you acknowledge that:
  1. We do not guarantee:

    • Continuous, error-free operation
    • Complete accuracy of content
    • Virus-free service
    • Specific results
  2. All implied warranties (including merchantability and fitness for a particular purpose) are excluded to the extent permitted by law.
  3. Your use of our services is entirely at your own risk.

Note: This disclaimer does not affect any warranties that cannot be excluded under the law in your jurisdiction.

Limitations of Liability

To the fullest extent permitted by law, you agree to release, indemnify, and hold harmless GRUNDIG, its officers, directors, employees, and agents from any indirect, punitive, incidental, special, or consequential damages (including legal fees, litigation, arbitration, or appeal costs) arising from or related to this agreement—whether in contract, negligence, tort, or otherwise—including claims for personal injury, property damage, or violations of applicable laws.

If liability is imposed on GRUNDIG despite this provision, such liability shall be strictly limited to the amount you paid for the relevant products or services. Consequential, punitive, and incidental damages are expressly excluded where permitted by law. Certain jurisdictions may not allow limitations on liability for such damages, in which case this clause will apply only to the maximum extent enforceable.


Termination
We reserve the right to immediately suspend or terminate your account and access to the Service at our sole discretion, without prior notice or liability, for any reason—including but not limited to violations of these Terms. If you wish to close your account, you may do so by ceasing use of the Service. Certain provisions of these Terms will remain in effect even after termination, such as clauses regarding intellectual property rights, disclaimers of warranties, indemnification obligations, and limitations of liability.

Governing Law
Your purchase will be processed by our local entity in the country corresponding to the country code (e.g., 'HK,' 'UK') displayed on your payment page or card statement, and the transaction will be subject to that jurisdiction's laws. If we do not enforce any term or condition in these Terms, it does not waive our right to do so later. Should any part of these Terms be deemed invalid, the remaining terms will stay in full effect. These Terms represent the complete agreement between us regarding the Service, overriding any previous agreements.

Service Modifications
We may modify, suspend, or discontinue any aspect of the Service at any time without prior notice, at our sole discretion. We are not responsible for any unavailability of the Service, whether temporary or permanent. Additionally, we reserve the right to limit access to certain features or the entire Service for any users, including registered accounts, as we deem necessary.

Modification of Terms
We reserve the right to update or modify these Terms at any time by posting the revised version on our platform. It is your responsibility to periodically review these Terms for any changes. Your continued use of our Service after any modifications constitutes your acceptance of the updated terms. Since these changes are legally binding, we encourage you to check this page regularly. If you do not agree with the revised terms, you must discontinue using the Service immediately, as further access will signify your acceptance of the amended agreement.

Acceptance of Terms
By accessing or using our Service, you confirm that you have reviewed, understood, and agreed to be legally bound by these Terms of Service in their entirety.

Contact Us
Please send your feedback, comments, requests for technical support:

  • Phone number: +86 18923459203
  • E-mail: service@grundig-auto.com
  • Registration Address: Room 701, 7th Floor, Building B, Bojin Business Plaza, No. 1 Tairan 7th Road, Futian District, Shenzhen
  • Service Time: Monday - Friday: 8:00 - 18:00 (Uhr)