Shipping policy

It is intended to ensure that you are aware of our shipping policies and procedures. By placing an order in this store, you accept the policies contained herein.

A. Shipping Costs:

Free shipping is available for the US, Canada, Australia, and Europe, excluding overseas territories, outer islands, and remote postal codes.
Excluded Regions Include (but are not limited to):
United States: Puerto Rico, Guam, US Virgin Islands, Hawaii, Alaska, and APO/FPO addresses.   
Canada: Northwest Territories, Nunavut, Yukon, and remote postal codes.Australia: Christmas Island, Cocos (Keeling) Islands, Norfolk Island, and Australian Antarctic Territory.
Europe: French Overseas Departments & Territories (DOM-TOM), Spain’s Canary Islands / Ceuta / Melilla, UK Channel Islands (Guernsey, Jersey), Isle of Man, Faroe Islands, Greenland, and Svalbard.

B. DELIVERY TIME, PROCESSING

Shipments typically take 5 - 8 Business Days (Monday to Friday).

Processing time is 1–5 business days (Monday to Friday).

C. DELIVERY TERMS

We ship with USPS, UPS, and FedEx.

D. ADDRESS CHANGE

The delivery address cannot be changed after shipping. If you need to change the delivery location of your order, please contact us within 24 hours of placing your order at service@grundig-auto.com

E. CANCELLATIONS

If you need to change your order before receiving it, we can accept cancellations at any time up until shipment. If an order has already been shipped, please refer to our refund policy.

F. DAMAGED PACKAGES IN TRANSIT

If you notice that a package was damaged during transit, please refuse delivery if possible and contact our customer service. If the package was delivered without you being present, please contact our customer service to discuss the next steps.